Mews’ offer
We help you understand how Mews different options are, so you can choose the best pack for your business.
Classic
Self-managed onboarding
Customer-led system configuration and training with Mews University.
No dedicated Mews Onboarding Manager assigned.
Support via Mews Help Center, email and chat.
Classic+ Online
Remote guided onboarding
Remote guidance through system setup and core configuration.
Support with integrations and reservation import.
Remote go-live support plus 5 working days post go-live assistance.
Classic+ Onsite
Remote guided onboarding with onsite support
Classic+ Online features
Four days of onsite training, activation and go-live support.
Premium Online
Full managed remote support
System setup performed on your behalf
Structured remote design sessions.
Extended remote support to 10 working days.
Premium Onsite
Full managed setup with onsite presence
Fully system setup performed on your behalf.
Onsite training and go-live support.
Extended remote support to 10 working days.
Mews Expert for Hotels
We help hotels implement and optimize Mews PMS so they can operate with smoother processes, less friction and full adoption by the team. Our approach combines hotel technology consulting, project management and hands-on training to guarantee a safe and disruption-free transition.
Why work with a Mews PMS specialist?
Mews is one of the most powerful and flexible PMS on the market, but its implementation requires technical expertise, operational understanding and a correct process design. Without a specialist, some hotels end up with incomplete setups, inefficient automations or teams that struggle to adopt the system.
As a Mews Deployment Partner, we support the entire process: analysis, configuration, migration, validation, training and operational rollout.
Services as a Mews Expert:
Migration to Mews PMS
Full migration process including pre-audit, data review, planning, pricing setup, restrictions, go-live and post-launch support.
Advanced configuration and integrations
Optimization of automations, roles, channel manager, housekeeping, payments and third-party integrations through API or certified partners.
Operational optimization
Reduced friction in front office and housekeeping, streamlined processes and SOPs adapted to your hotel’s real operation.
Training and adoption
Practical training for front desk, housekeeping, revenue and management teams to ensure real and lasting adoption of Mews PMS.
Advantages of working with us
Real experience with Mews PMS implementations and migrations.
Clear, structured project management methodology.
Fluent communication and a hands-on approach to solve operational issues.
Strong understanding of the full hotel tech landscape (PMS, RMS, CRS, POS, integrations).
Support from initial definition to full operational rollout.
Case study: Casa Julián-Inn
Full Mews PMS implementation in 6 working days
Casa Julián-Inn required a fast, reliable and fully tailored implementation of Mews PMS to modernize its operations without disrupting daily workflow. The usual onboarding timeline for Mews ranges from 4 to 5 weeks after the initial welcome call, but the property needed a much faster transition as they had a defined deadline in the calendar they needed to accomplish.
They choosed our configuration service, and we delivered a full go-live in just 6 working days.
Project overview
The hostal requested a setup that respected their existing way of working while taking advantage of Mews’ automation and digital guest journey. MysterTech took full ownership of the configuration and implementation, ensuring every element matched their operational reality.
This included:
Full setup of the PMS according to Casa Julián-Inn’s requirements
Adaptation of Mews to their specific workflows
Optimization of pricing, restrictions, accounting, roles and permissions
Design of a complete digital guest journey, including online check-in and automated payments
Integrated upselling options during the booking and pre-stay process
All configuration was prepared in the background, allowing the staff to remain fully focused on guest service throughout the entire transition.
Go-live and results
The property went live in a matter of hours, including a direct connection with Booking.com from day one. The transition was smooth, with zero operational downtime and no incidents in the days that followed.
Key achievements:
Full Mews implementation in 6 working days
Go-live executed in just a few hours, remotely
Direct Booking.com connection activated immediately
Online check-in and automated payments adopted from day one
Digital upsell integrated seamlessly into the guest experience
No impact on daily operations and no issues post-launch
Casa Julián-Inn now operates with a fully digital workflow, improved staff efficiency and a smoother, more modern experience for guests.
Client testimonials
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![Design with text 'Casa Julian-Imm' in orange cursive font, decorated with moon, stars, and cloud illustrations on a light background.]()
Casa Julian-Inn, Madrid
“I want to express my deepest gratitude for the support I received from Víctor during the configuration of my PMS. I was truly impressed by how efficiently the entire process was carried out, ensuring the system was ready in a remarkably short time.
The assistance was outstanding: he explained every detail with exceptional clarity and was always willing to answer any question, no matter how complex.Not only did he help with the internal configuration, but he also took care of connecting the PMS with other providers and made sure everything worked correctly. In addition, he attended all activation meetings, which gave me great peace of mind and confidence.
I am extremely satisfied with the service received; his personal approach and professionalism have been exceptional.”
Sofia García
General Manager
PMS Migration to Mews