All service prices shown are indicative and may vary depending on the scope, complexity, and requirements of each project. Final proposals are tailored to every client’s specific needs. Rates are provided “from” and should be considered as a starting point for reference.
Full RFP Management covers the complete process end-to-end: RFP Definition, vendor outreach, demo coordination, technical and operational assessment, scoring frameworks, financial modelling and final vendor recommendation. This is a fully managed, independent evaluation aligned with your business needs, branding and long-term strategy.
Ideal for: hotels and groups that need an expert partner from the very beginning until the final decision.
RFP Execution includes leading the full procurement process: vendor shortlist, communication and coordination, timelines, demo scripts, meeting attendance, documentation, comparison models and risk evaluation. We run the full RFP lifecycle so your team can stay focused on operations.
Ideal for: hotels that already have an RFP document or internal requirements but need expert leadership and structure.
Includes full creation of the Request for Proposal: technical and functional requirements, operational workflows, integration needs, vendor scoring model, budget framework and use cases. Delivered as a complete, vendor-ready document tailored to your hotel’s real needs.
Ideal for: hotels that already have internal teams to handle vendor outreach and demos.
Expert project management for a seamless transition to Mews — without overloading your hotel team.
Migrating to a new PMS is one of the most sensitive moments for any hotel. It requires time, coordination, technical knowledge, and the ability to manage multiple stakeholders. We take full ownership of the migration project so your staff can stay focused on what matters most: your guests and daily operations.
With our specialised consulting, you gain a dedicated Mews expert who leads the entire process from start to finish, ensuring a smooth, predictable and stress-free transition.
• System configuration
We build or refine your Mews setup according to your property’s operational needs, departmental workflows and brand standards. From room types and rates to restrictions, accounting, finance and operational settings — every element is configured to support efficiency from day one.
• Third-party integrations
We coordinate and validate the connection of all required integrations (PMS → RMS, channel manager, POS, payment gateways, guest apps, door locks, etc.).
We work directly with vendors to ensure correct mapping, data flow accuracy and proper sequencing during go-live.
• Reservation migration
We supervise and execute the structured migration of future reservations, group blocks and key guest data. This ensures continuity, avoids manual re-entry, and prevents front-desk overload.
• On-site go-live support
During launch, we are physically at the property to support your team, answer questions, adjust configuration, troubleshoot issues, and ensure operations run smoothly without affecting guests.
Your staff stay relaxed, confident and available for their core duties.
Frees your team from the heavy workload of a PMS change
Prevents errors that can impact guests or revenue
Accelerates the migration timeline with expert direction
Reduces stress across all departments
Ensures best-practice configuration from the beginning
Delivers a predictable and well-managed go-live
We handle the project. Your team handles the guest experience.
Get expert support to get the most out of Mews.
When you need more than standard support — when you want to refine your workflows, implement smarter integrations, or explore new ways to elevate your guest experience — our Mews Assistance Pack is the solution.
You’ll have 10 flexible hours with direct access to a certified Mews specialist, ready to help you solve challenges, validate ideas, or plan strategic improvements.
Use your hours whenever you need them — all at once or gradually over time.
Turn your Mews setup into a competitive advantage.
Tailor-made Mews training for your team.
Empower your staff with personalized sessions designed around your specific needs and workflows. Whether you prefer online or on-site delivery, our training adapts to your pace and business priorities.
Learn how to optimize Mews, streamline operations, and boost confidence across your team.
For on-site sessions, travel and accommodation expenses are billed separately.
On-site support for a flawless migration day.
Ensure a smooth transition to Mews with one of our certified experts assisting your team on-site.
Over three days, we will support you with system configuration, last-minute training, and hands-on issue resolution, ensuring your staff feel confident and your guests experience no disruption.
This service reduces stress, prevents errors, and keeps operations running smoothly when it matters most.
Travel and accommodation expenses are billed separately. Public holidays have a 50% surcharge.
